Location and great, helpful staff and super breakfast
Anna
luty 2024
We like this hotel a lot and we stayed there this autumn with family to celebrate a special occasion. We were unlucky with the weather as it rained heavily for some of the time. Nevertheless the hotel has lovely facilities and we always enjoy Marbella. There is a spa (we didn't use it), an indoor pool and a gym. The grounds and the large outdoor pool are beautiful and perfect for relaxation with plenty of sunbeds which you can enjoy by the pool or on the grass or opposite the sea. There is a very large pleasant lounge indoors and lounge areas outside. Breakfast is excellent. We ate one evening in the Erre restaurant where we struggled a bit to please the different dietary requirements of each of us but the staff did their best to help. I also ate with my husband in Tahini, the Sushi restaurant which has gorgeous ambience at night with a sea view but is definitely not a cheap option. Cappucino, a promenade cafe accessed by a steep stairs from inside the hotel grounds is also an eating option though we think it is very overpriced. The location of the hotel is excellent, beside the sea and a twenty minute walk along the promenade to Orange Square. We love staying here and hope to return and our family with one teenager and two children of 9 and 11 loved it too.
Judith
grudzień 2024
Good location
John
marzec 2024
Absolutely every member of staff was extremely helpful and friendly throughout the week we stayed which is the first time I can say that about any hotel that we have spent a family holiday in. From the moment we walked into the hotel to the point that we left the staff were very polite.
Calum
lipiec 2024
We stayed at Red Level which I would recommend as exceptional service everywhere you went. Breakfast was incredible and the two restaurants in the evening served lovely food too. Couldn’t fault it at all and will book again
Helen
maj 2024
Beautiful hotel in an ideal location. Just a well oiled machine - breakfast is amazing, rooms are amazing, staff are so nice and helpful. It’s pricey but all those small touches of class add up.
Shane
wrzesień 2023
We were very lucky to receive an up graded room on arrival. The hotel is beautiful and set in lovely grounds beside the sea. All food taken was excellent, breakfast was a buffet with a good choice of food. The bedroom and throughout the hotel was very clean. Great products in the bathroom and towels could be changed twice daily if required. The bed was very comfortable and the room had plenty of strage. The hotel is in a really good postion and you can easily walk into Marbella town. We found the staff friendly, efficient and very helpful throughout the hotel especially the pool staff and Isobel.
Belinda
październik 2023
Lovely property. Wonderful staff. Very clean
Graham
sierpień 2023
Beautiful hotel in an amazing location with great staff
Amanda
luty 2024
Everything. We stayed for a week in February - family of three with a three year old. Very family friendly hotel with lots of activities to keep kids entertained - great indoor pool. And great entertainment provided by Dani in the kids hut - pizza making, cake decorating, movie night, crafts (painting hats, T-shirts, fans) and lots of sporting equipment. Amazing breakfast - very friendly breakfast staff, particularly Angel. Comfy rooms - good amenities. Red Lounge worth the upgrade - good selection of food and drinks and lovely sun terrace. Perfect location - right on the beach front. 15 min walk to Old Town. Easy access to bus stops if you don’t have a car - only €1.18 to travel to PB. Overall, amazing stay.
Kate
marzec 2023